Feature Tour

Take control of your entire transcription process.

Developed by true healthcare professionals, our secure, web-based service gives you detailed, standardized solutions every step of the way - from dictation to EMR integration.

Spantel offers you a suite of dynamic features that include:

  • 24/7 Emergency Response support on nights, weekends and holidays
  • Unparalleled patient record security and compliance – our entire system is HIPAA compliant and securely hosted 24/7 by one of the nation's top three network services.
  • Sophisticated line counting, with standardization and calibration
  • Single-screen overview of hospital-wide transcription volume
  • Productivity and payroll features track MT production, rates and payables
  • Physician-specific electronic signature module with online review, editing and dual signatures
  • Automated delivery of transcripts straight into your EMR systems with HL-7 interfaces, print and fax options
  • Web-based review of documentation
  • Web Operations Management allowing you to view and control of all transcription cycle processes
  • Billing software that tracks transcription service utilization at the facility, department, location, and author levels
  • Automatic software upgrades and support
  • Separate department-and-branch-based counting profiles, as well as TAT/STAT and telephone dial pad settings
  • E-signature online with attestations, dual signatures and signature image options
  • Backend speech recognition at no-risk, offered on a pay-per-use basis
  • Secured 128-bit SSL-based architecture with full audit logs of review and editing
  • Security features help meet HIPAA compliance guidelines
  • Online operations manuals

Spantel's web-based platform requires no software, no installation - and far fewer IT resources:

  • Lightning-quick deployment – installs in days, not weeks or months
  • No need to purchase or maintain software
  • No capital or upgrade expenses
  • No equipment costs or maintenance fees
  • Pay as you go – no long-term contracts or high monthly minimums
  • Start transcribing within minutes
  • Unlimited capacity and universal access
  • User-friendly and very easy to learn

Maintain total control over all of your transcription jobs:

  • Directly monitor and enforce transcription compliance standards
  • Your MTs and MTSOs can manage their own work more effectively
  • Eliminates problems inherent in multi-source transcription or subcontracting
  • Work effectively with multiple MTs – in-house and outsourced
  • Achieve uniformly-consistent, high-quality outcomes
  • Boost productivity
  • Assign and reassign jobs
  • Complete visibility, transparency and control through the life cycle of the job
  • Blend in-house and out-sourced jobs for maximum productivity

With our dynamic workflow control, you can:

  • Maintain control of PHI (patient health information)
  • Work securely from satellite offices, or even from home
  • Eliminate IT resource
  • Reduce office-related overhead costs
  • Effectively control all transcription costs
  • Automate transcription delivery – no messenger/courier fees or long-distance phone charges
  • Effectively manage outsourced and sub-contractor performance

Spantel's Team Module helps you to:

  • Ensure uniform enforcement of policies, procedures and compliances
  • Easily manage multiple teams of transcriptionists, in-house or outsourced
  • Avoid local shortages of skilled transcriptionists
  • Work with the most amenable and productive transcription teams
  • Access resources independent of geographic location of the transcriptionist