About Spantel

Mallard & Duck

Spantel was founded in 1998 and has been serving the technology and platform needs of hospitals and transcription vendors since then. The company is privately owned, is profitable, and has deployed an infrastructure that can support massive and rapid transcription volume growth and processing.

Spantel is designed and built with you, the User, placed front and center. We have ingrained within the Spantel solution our strong experience in managing documentation as a past Medicare provider, our expertise in process automation, and our penchant to create systems that are simple and easy to use.

Our system is sub-serviant to you - instantly familiar, intuitively responsive, and nudgingly fostering your success in the business, management and operations of transcription. Working behind the scene, we are the intensely loyal confidante with our rigorous, meticulous and relentless efforts ensuring your business performance.

Our mascot, the mallard duck, best expresses this. It is an epitome of grace, a poetry in motion above water, but it thrashes like hell below the water…….Spantel!

Mission & Values

We exist for and because of our clients.

Our efforts, in all areas of our performance, are guided by the client's need to be reassured of excellence in professional performance, interpersonal relations and business outcomes.

In performing our functions, we will strive to provide clients with a feeling that we are just an extension of their operations.

Our values include:

  1. Simple is Beautiful – promotes fast user adoption with straight-forward and intuitive screen navigation
  2. Less is More – just the right data for quick decision, prompt results and uncluttered view
  3. Pursuit of Excellence – rigorous, unrelenting and tireless efforts to achieve the best and most optimized performance
  4. Commitment to Core Competencies – unwavering and single-minded focus on transcription technology and solution
  1. Customer Goals reign supreme – Our product evolves to meet the customers goals
  2. Learning should be spontaneous – product that speaks to the user, and lights the path to action
  3. Operations can and must be simplified – task analysis and simplification to automate maximally, simplify decision, promote human success